As we pop up in new locations, guest safety remains our top priority with social distancing, contactless support options, and disinfectant kits.
Learn more about our new pop-up hotel in Washington, DC!
#ID Required at check-in
Welcome to WhyHotel Washington DC Union Market
We can't wait to host you! To make your stay as smooth as possible, review the WHAT TO KNOW and ARRIVAL GUIDE sections below. Plus, check out the LOCAL GUIDE section for some cool spots we recommend.
Contact Information
Address
WhyHotel Washington DC Union Market
331 N St NE
Washington, DC 20002


Text us
+1 833 474-9920

Need to talk to someone?
Call +1 833 240-7753


Email us


Office hours
UNIT 714

Monday - Saturday: 8am - 8pm
Sundays: 8am - 6pm


Check-in and checkout
Check-in: Starts at 3pm
Checkout: 11am
Add-ons
Parking
$30/day per car. Max of 1 parking space per unit reserved. Towing is enforced - let us know in advance if you need parking (no later than 5pm day of arrival)!


A la carte unit cleaning
$119/cleaning


Pets
$150 per pet (non-refundable - 2 pets max, breed restrictions apply*)



If you're interested in an add-on, just contact us!


      

*Breed restrictions: American Pit Bull Terrier, Bull Stafforshire Terrier, Malamute, American Bulldog, Bull Terrier, Wolf-Dog Hybrid, Doberman Pinscher, Mastiff, Great Dane, Rottweiler, Bullmastiff, St. Bernard, German Shepard, Presa Canario, Akita, Tosa Inu, Siberian Husky, Chow Chow, American Stafforshire Terrier, and Cane Corso
What to know


Building & unit access
Don't forget to verify your information before 11am ET on the day of your arrival by clicking on the link in one of the texts or emails from us. Then, make sure to download the KastleResident app for iOS or Android - it acts as your key! You'll be able to set up your account and access the building as early as 3pm on the day of your arrival.

Downloaded the app already, but can’t find it? Search ‘Resident’ on your phone.


Cancellation/no shows
Please refer to your confirmation email to review your cancellation policy. If you need to cancel or modify your stay and you booked directly through WhyHotel.com or our team, please contact us. If you booked through a different site, such as Expedia or Airbnb, please contact that site directly to alter your stay.


Payment
For non-prepaid reservations on our standard cancellation policy, your payment method on file will be charged the day before your arrival. If you need to update your payment method, please text us at +1 833 474-9920 beforehand.


Minimum check-in age
21


Number of people per unit
See below for the maximum number of people allowed in each unit type. All guests must be registered - you can register your guests by contacting our team.

Junior 1 bedrooms & 1 bedrooms: 2 people max
2 bedrooms: 4 people max


Parking
If you’ve elected to have parking, you can park at our underground parking garage off of 4th St NE on level P1 (see the “Arriving by Car” directions in the Arrival Guide below for more information). As a reminder, parking is $30/day per car (max of 1 space per apartment unit reserved) – if you’d like to add parking, let us know in advance (no later than 5pm on the day of your arrival), so we can help you book a space!


Amenities
The fitness center and courtyard are available 24/7. They are located on the first floor. Enter the lobby, and you’ll find the courtyard to the right of the concierge desk if you’re facing the concierge desk. To get to the fitness center, make a right while facing the concierge desk and walk to the end of the hallway. Use your key fob for access.


Housekeeping & laundry
You’ll have cleaning supplies, toilet paper, paper towels, dish soap, and laundry detergent, and you can add a la carte unit cleaning for $119/cleaning. If you need extra towels or linens, please ask us. Each unit has a full-size washer and dryer for washing your clothes and linens in your unit.


No party policy
Quiet hours from 9pm – 7am every day. Parties are not permitted at any time. You will be asked to leave and will be charged for the remaining portion of your reservation if you violate the policy.


No smoking policy
This is a smoke-free building, including outdoor areas such as any balconies. This policy is strictly enforced – you will be fined a minimum of $500, asked to leave the property, and charged for the remaining portion of your reservation for violating these rules.


WhyHotel swag
Love our tote or umbrella? Take them with you, and we’ll charge your card on file accordingly - $12 per tote or $25 per umbrella.


Mail
If you’re having packages delivered, please follow the example below. You will be contacted if you have a package; otherwise, reach out to us.

Attn: WhyHotel Unit 714
*Your First & Last Name*
331 N St NE
Washington, DC 20002


FULL TERMS & CONDITIONS
Your arrival guide

This location is inside the Press House apartment building. Follow the guide below to get to your unit (and parking).



Getting dropped off or arriving by foot
1


Head to the WhyHotel Washington DC Union Market guest entrance at the Press House apartment building located at 331 N St NE. Use this link to navigate to our location on N St NE.
2


To access the building, open the KastleResident app and click on the mobile key for your reservation to unlock the front door. You may not see a status update on the app, but you’ll still be able to tap your phone to the sensor for access.

Don’t have the KastleResident app yet?

Download the app for  iOS or Android and make sure you’ve checked in online.
3


Take the east elevator to the left of the front desk in the lobby to unit 714. You’ll need to open your KastleResident app and tap the elevator access key to access the seventh floor. Meet us in unit 714 to pick up your key fob to access your unit and other building amenities.
Arriving by car
1


Turn right onto 4th St NE (from the corner of N St NE and 4th St NE). Then turn right into the alley where the WhyHotel sign is located. Use this link to navigate to the driveway entrance.
2


To access the garage after 8pm, open the KastleResident app and click on the mobile key for the garage gate. Make sure you have Bluetooth enabled and scan your phone on the reader on the right side of the ramp.

Don’t have the KastleResident app yet?

Download the app for iOS or Android and make sure you’ve checked in online.
3


To enter, you’ll need to scan your phone on the reader on the driver's side. Turn right at the bottom of the ramp and park on level P1.
4


Elevators are near the entrance to the garage. To access the elevator, use your KastleResident mobile key, and scan your phone on the reader next to the door to the elevator room. Once in the elevator, use your KastleResident mobile key to access the 7th floor. Finally, meet us in unit 714 to pick up your fob to access your unit and other building amenities.

If you need to add parking ($30/day), let us know no later than 5pm on the day of your arrival so that we can reserve your space.
Accessing your unit
1
Tap your fob to the sensor on the door to your unit. Turn the lock to open.
2
When leaving your unit, don’t forget to lock the door. Tap your fob to the sensor and turn the lock until it engages.



Live like a local while you stay with us a while
Need to grab a locally-roasted coffee or breakfast? Just looking for a the best happy hour? Want to know where locals splurge for a special dinner? Look no further. Here at WhyHotel you are steps away from entertainment, dining and shopping!
All
Coffee & Tea
Happy Hour
Dinner Splurge
Best Views
Grocery Store
Public Transportation
WhyHotel Location Marker
3 min walk
Coffee & Tea
Peregrine Espresso inside Union Market
Boutique coffee bar with micro brewed coffee
2 min walk
Public Transportation
NoMa-Gallaudet U Metro Station
Red line
4 min walk
Happy Hour
Red Bear Brewing
Craft brewery with a variety of food options & board games
4 min walk
Dinner Splurge
St. Anselm
Steakhouse, American (New), Breakfast & Brunch
6 min walk
Dinner Splurge
Masseria
Italian, Cocktail Bars
3 min walk
Best Views
Hi-Lawn
Cocktail bar & eatery on the rooftop at Union Market
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