As we pop up in new locations, guest safety remains our top priority with social distancing, contactless support options, and disinfectant kits.
Learn more about our new pop-up hotel in Washington, DC!
#ID Required at check-in
Welcome to WhyHotel Washington DC National Mall
We can't wait to host you! To make your stay as smooth as possible, review the WHAT TO KNOW and ARRIVAL GUIDE sections below. Plus, check out the LOCAL GUIDE section for some cool spots we recommend.
Contact Information
Address
WhyHotel Washington DC National Mall
600 4th St SW
Washington, DC 20024


Text us
+1 833 500-3080

Need to talk to someone?
Call +1 202 991-0427


Email us


Office hours
UNIT 303

Sunday - Thursday: 8am - 8pm
Friday - Saturday: 8am - 11pm


Check-in and checkout
Check-in: Starts at 3pm
Checkout: 11am
Add-ons
Parking
$30/day per car. Max of 1 parking space per unit reserved. Towing is enforced - let us know in advance if you need parking (no later than 5pm day of arrival)!


A la carte unit cleaning
$119/cleaning


Pets
$150 per pet (non-refundable - 2 pets max, breed restrictions apply*)



If you're interested in an add-on, just contact us!


      

*Breed restrictions: American Pit Bull Terrier, Bull Stafforshire Terrier, Malamute, American Bulldog, Bull Terrier, Wolf-Dog Hybrid, Doberman Pinscher, Mastiff, Great Dane, Rottweiler, Bullmastiff, St. Bernard, German Shepard, Presa Canario, Akita, Tosa Inu, Siberian Husky, Chow Chow, American Stafforshire Terrier, and Cane Corso
What to know


Building & unit access
Don't forget to check in online before 11am ET on the day of your arrival by clicking on the link in one of the texts or emails from us. Then, make sure to download the AeroGuest app for iOS or Android - it acts as your key! You'll be able to access the building and your unit as early as 3pm on the day of your arrival. Bluetooth and location services must be enabled for the mobile key to work, and you’ll need to have internet access the first time pull up your key. See the arrival guide below for more information on using your AeroGuest app.


Cancellation/no shows
Please refer to your confirmation email to review your cancellation policy. If you need to cancel or modify your stay and you booked directly through WhyHotel.com or our team, please contact us. If you booked through a different site, such as Expedia or Airbnb, please contact that site directly to alter your stay.


Payment
For non-prepaid reservations on our standard cancellation policy, your payment method on file will be charged on the morning of your arrival. If you need to update your payment method, please call us at +1 202 991-0427 by 5pm the day before your arrival.


Minimum check-in age
21


Number of people per unit
See below for the maximum number of people allowed in each unit type. All guests must be registered - you can register your guests by contacting our team.

Studios & 1 bedrooms: 2 people max
2 bedrooms: 4 people max


Parking
If you’ve elected to have parking, you can park at our underground parking garage on G St SW, anywhere on level G1 (see the “Arriving by Car” directions in the Arrival Guide below for more information). Retrieve your parking pass from your unit and make sure to display it on your rearview mirror - towing is enforced! As a reminder, parking is $30/day per car (max of 1 space per apartment unit reserved) – if you’d like to add parking, let us know in advance (no later than 5pm on the day of your arrival), so we can help you book a space!


Amenities
The fitness center and courtyard are available 24/7. You can reach them by taking the elevators in the middle of the hall. The fitness center is on R and the courtyard is on 1R. For the fitness center, turn left after you exit the elevator and use the AeroGuest app for access.


Housekeeping & laundry
You’ll have cleaning supplies, toilet paper, paper towels, dish soap, and laundry detergent, and you can add a la carte unit cleaning for $119/cleaning. If you need extra towels or linens, please ask us. Each unit has a full-size washer and dryer for washing your clothes and linens in your unit.


No party policy
No parties are allowed with quiet hours from 10pm – 6am every day. You will be asked to leave and will be charged for the remaining portion of your reservation if you violate the policy.


No smoking policy
This is a smoke-free building, including outdoor areas such as any balconies. This policy is strictly enforced – you will be fined a minimum of $500, asked to leave the property, and charged for the remaining portion of your reservation for violating these rules.


WhyHotel swag
Love our tote or umbrella? Take them with you, and we’ll charge your card on file accordingly - $12 per tote or $25 per umbrella.


Mail
If you’re having packages delivered, please follow the example below. You will be contacted if you have a package; otherwise, reach out to us.

Attn: WhyHotel Unit 303
*Your First & Last Name*
600 4th St SW
Washington, DC 20024


FULL TERMS & CONDITIONS
Your arrival guide

This location is inside the Kiley apartment building. Follow the guide below to get to your unit (and parking).



Getting dropped off or arriving by foot



1


Head to the WhyHotel Washington DC National Mall guest entrance at the Kiley apartment building located at 600 4th St SW. Use this link to navigate to our location on 4th St SW.
2


To access the building, open the AeroGuest app and click on the mobile key for your reservation to unlock the door. Make sure you have internet with Bluetooth & location services enabled, and scan your phone on the reader.

Don’t have the AeroGuest app yet?

Download the app for  iOS or Android and make sure you’ve checked in online or via the app.
3


Take the elevator in the lobby to get to your unit. You’ll need to use your AeroGuest mobile key and scan your phone on the reader to access the floor where your unit is located.





Arriving by car



1


Turn onto G St SW (from 4th St SW), where the WhyHotel sign is located. Then, turn into the last driveway on the left before reaching the roundabout and make a right onto the ramp down to into the underground parking garage. Use this link to navigate to the driveway entrance.
2


To access the garage, open the AeroGuest app and click on the mobile key for your reservation. Make sure you have internet with Bluetooth & location services enabled, and scan your phone on the reader.

Don’t have the AeroGuest app yet?

Download the app for iOS or Android and make sure you’ve checked in online or via the app
3


Turn left when you get into the garage and park on level G1.
4


Elevators are near the middle of the garage and at the end farthest away from the entrance. To access the elevator, use your AeroGuest mobile key, and scan your phone on the reader next to the door to the elevator room. Once in the elevator, use your AeroGuest mobile key to access the floor where your unit is located.

Towing is enforced, so make sure to retrieve your parking pass from your unit and display it on your rear-view mirror. If you need to add parking ($30/day), let us know no later than 5pm on the day of your arrival so that we can get you a parking pass.



Live like a local while you stay with us a while
Need to grab a locally-roasted coffee or breakfast? Just looking for a the best happy hour? Want to know where locals splurge for a special dinner? Look no further. Here at WhyHotel you are steps away from entertainment, dining and shopping!
All
Craft Coffee Spot
Breakfast Spot
Happy Hour
Airport
Dinner Splurge
Best Views
Grocery Store
Metro
WhyHotel Location Marker
15 min walk
Craft Coffee Spot
Slipstream
Coffee & Tea
6 min walk
Breakfast Spot
2 Sisters Deli
Deli
13 min walk
Happy Hour
The Brighton
Pubs, British, Cocktail Bars, Lively Sports Bar Vibe
13 min walk
Happy Hour
Hanks Oyster Bar
Seafood, American (New), Casual Seafood and Raw Bar with Drinks
13 min walk
Happy Hour
Cantina Bambina
Waterfront bar with a roof deck
5 min walk
Happy Hour
Station 4
American (New), Bar
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