As we pop up in new locations, guest safety remains our top priority with social distancing, contactless support options, and disinfectant kits.
Learn more about our new pop-up hotel in Washington, DC!
#ID Required at check-in
COVID Protocols & Duty of Care
We're always here for you, even from a safe distance, with self-check-in, 24/7 virtual guest support, and contactless service.
We're here for you - always, and especially right now.
Always
clean
We adhere to the highest cleaning standards as recommended by the CDC and regularly sanitize with high-grade Ecolab supplies to keep our properties sparkling and safe.
Always at
a distance
Spread out in a space you can be proud of. Each of our guest rooms come equipped with a few of the comforts of home, including a kitchen you can actually cook in, laundry on-site, and a refrigerator.
Always
available
And if you ever need us, we're here. Our dedicated on-site staff is available to assist you by phone, email, app, or text and we'll be there, wearing masks and maintaining social distancing during all interactions.
Flexible
Cancellation
Most stays allow for cancellation and a full refund up until 24 hours prior to check-in.
Contactless
Self Check-In
Check-in and access your room using your phone.
Face
Coverings
Masks are encouraged among guests and required for staff.

Frequently asked questions

Have a question not listed here?
Each of our properties are closely adhering to both local guidelines and the CDC recommendations. For a question about a specific building, please contact us directly by emailing sales@whyhotel.com
We understand! Most stays allow for cancellation and a full refund up until 24 hours prior to check-in. Your specific cancellation details can be found on your reservation confirmation.
Our staff are on the front lines and so we're doing everything we can to support them. This includes paid sick leave and paid time to go get vaccinated. We're also requiring them to wear masks, practice social distancing and to wash hands frequently. We want everyone to stay safe and healthy.
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